Last updated: 18/09/2025
At Mantra Chocolate Official, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.
1. Information We Collect
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Personal Data: Name, email, phone number, billing/shipping address, and payment details.
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Technical Data: Device type, IP address, browser information, and cookies.
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Payment Data: Collected and processed securely through trusted third-party providers (e.g., Stripe, Zelle,PayPal). We do not store full card details.
2. How We Use Your Information
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To process and deliver your orders.
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To provide customer support and respond to inquiries.
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To send updates, promotions, or newsletters (only if you opt-in).
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To improve website functionality and security.
3. Legal Basis for Processing (GDPR & Global Compliance)
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Consent (marketing, newsletters).
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Contract performance (fulfilling your purchase).
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Legal obligations (record-keeping, tax laws).
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Legitimate interests (fraud prevention, analytics).
4. Data Sharing
We only share data with service providers necessary for order fulfillment (e.g., payment processors, shipping companies, IT services). We never sell or rent your data.
5. International Transfers
As a U.S.-based business, your data may be transferred outside your country. We follow data protection regulations (GDPR, PIPEDA, Privacy Act).
6. Data Retention
We retain data only as long as needed for transactions, legal compliance, or dispute resolution.
7. Your Rights
Depending on your location, you may:
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Request access to your personal data.
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Request corrections or deletions.
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Withdraw consent for marketing.
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File a complaint with your data protection authority.
8. Cookies
We use cookies for performance, personalization, and analytics. You may disable cookies via browser settings, but site features may be limited.
9. Security
We use SSL encryption, restricted access, and secure servers to protect your data.